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A PRE-ORDER occurs when you order a title that is not yet released.  

You can pre-order new upcoming and future releases of new movies on VCD. 
The movies that we have on a pre-order basis are usually titles that have been hotly anticipated around the world but not yet released.

This means you can beat the rush that is expected once the movie is released.  By placing your pre-orders, you can ensure your copy being delivered to you as soon as the title is released.  





note: dates indicate expected release only and may change.

WHEN WILL THE MOVIE BE RELEASED?

Unfortunately, we cannot confirm when the movie will be released, as this is entirely up to studio agreements and is usually kept confidential until a few days prior to actual release. Sometimes, it can be between 2 to 4 weeks. But you can rest assured that you have your copy reserved and ready to be shipped to you on the very day of its release.

CAN I CANCEL MY PRE-ORDER ITEM OR MAKE CHANGES?

Yes, you may cancel it as long as the item has not been shipped.  Charge will then be refunded to yor card. Alternatively, you may request for another title as replacement for the pre-order item if for some reason, you decide that you do not want the title you pre-ordered.


WHAT HAPPENS IF MY ORDER HAS A PRE-ORDER ITEM AMONG OTHER TITLES THAT ARE AVAILABLE?

  • You have 2 options open to you:
    i. you can wait for the pre-order item to be released before receiving shipment
    or
    ii. you can request for shipment of all the available items first and opt to receive the pre-order title after its release.  This will incur an additional shipping charge of $3.50
  • As soon as you have made a decision and notified us by e-mail, we will proceed as per your instructions


I HAVE MORE QUESTIONS...

  • see our Frequently Asked Questions FAQ
  • see Our Services section (on the left menu bar)
  • send mail to our customer service


 

 

 

 

 
 
 
 
 
   

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